Privacy Policy
Grand Fitness Miramar LLC
Last Updated: 9/11/26
Grand Fitness Miramar LLC (“Grand Fitness,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, become a member, or use the Grand Fitness FL mobile application (“Mobile App”).
1. Information We Collect
We may collect the following types of information:
Personal Information
-
Name
-
Email address
-
Phone number
-
Mailing address
-
Date of birth
-
Emergency contact information
-
Payment and billing information
-
Membership and waiver documentation
Usage & Technical Information
IP address
-
Browser type
-
Device information
-
Website usage data via cookies and analytics tools
Membership & Account Information
Certain membership, billing, waiver, and attendance information is processed through third-party software providers, including Club Automation.
Mobile App Information
When you use the Grand Fitness FL Mobile App, the app may collect or process certain information necessary to provide app features and services, including:
Location Data: The Mobile App collects location data only after you have granted permission. This may include background location access to support a feature that detects when you are near a Grand Fitness facility and enables a seamless check-in experience by prompting access to your access card barcode. Location data is processed on your device to trigger relevant notifications and is not stored by the Mobile App, stored on Club Automation servers, or shared with third parties. You may manage or disable location permissions at any time through your device settings.
Fitness Class and Event Participation Data: The Mobile App may process fitness class or event participation information to track attendance and help manage class or event capacity and space requirements.
2. How We Use Your Information
We use your information to:
-
Process memberships and payments
-
Administer digital waivers
-
Provide customer support
-
Communicate updates, promotions, and service information
-
Improve website functionality and member experience
-
Comply with legal obligations
-
Provide and support Mobile App functionality, including facility check-in features
-
Track fitness class and event attendance and manage capacity requirements
We may use analytics tools (such as Google Analytics) to understand website usage and improve performance.
3. Payment Processing
All payment processing is handled through third-party providers, including Club Automation. We do not store full credit card information on our website servers. Payment data is processed in accordance with the provider’s security standards.
4. Marketing Communications
With your consent, we may send promotional emails or service-related communications. You may opt out at any time using the unsubscribe link included in marketing emails.
5. Cookies & Tracking
Our website uses cookies and similar technologies to improve user experience and analyze site performance. You may adjust your browser settings to disable cookies; however, some features may not function properly.
6. Information Sharing
We do not sell personal information. We may share information with:
-
Third-party service providers (e.g., payment processors, membership software, analytics tools)
-
Legal authorities when required by law
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system can guarantee complete security.
8. Children’s Privacy
We collect limited information related to minors in connection with memberships and childcare services. For members under 18, parental or legal guardian consent is required. We do not knowingly collect personal information from children without appropriate authorization.
9. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at:
Data Retention & Deletionon
We retain personal information only for as long as reasonably necessary to provide our services, maintain membership and business records, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.
You may request deletion of your personal information by contacting us at info@grandfitnessfl.com. Certain information may be retained where required or permitted by law or for legitimate business purposes.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Information
Grand Fitness Miramar LLC
4460 Legendary Drive, Suite 400
Destin, FL 32541
info@grandfitnessfl.com